Privacy Policy
Last updated: August 7, 2026
This Privacy Policy describes how EchoFlow("we") collects, uses, and protects information when you use our CRM service.
1. Information we collect
- Account data: name, email, workspace slug, and authentication credentials.
- CRM data you enter: leads, contacts, activities, and related business records.
- Technical data: logs, IP addresses, and usage needed to operate and secure the platform.
2. How we use information
We use data to provide the Service, authenticate users, send transactional email (invitations, password resets, workspace ready notices), monitor reliability, and comply with law.
3. Multi-tenancy
Each customer workspace is stored in a separate database. We do not use your CRM data to train third-party AI models.
4. Sharing
We share data with infrastructure providers (hosting, email) as needed to run the Service. We do not sell personal information.
5. Retention
We retain data while your workspace is active and for a reasonable period afterward for backups and legal obligations.
6. Your rights
Depending on your jurisdiction, you may request access, correction, or deletion of personal data. Contact us using the details below.
7. Contact
Privacy inquiries: replace this paragraph with your privacy contact email before launch.